Below you’ll find answers to the questions we receive most often about shipping, returns, our Signs and the showroom in Bladel. Can’t find what you’re looking for? Feel free to get in touch.
How long will it take for my order to arrive?
We ship orders on Monday, Wednesday and Friday. Within the Netherlands the delivery time is approximately 1 to 2 working days via PostNL. For Belgium and Germany, delivery typically takes 2 to 3 working days via De Post.
Orders placed between Friday 12:00 and Monday 12:00 are dispatched on Monday. Between Monday 12:00 and Wednesday 12:00 on Wednesday, and between Wednesday 12:00 and Friday 12:00 on Friday.
What are the shipping costs?
Netherlands: € 9.95 for orders under € 150. Free shipping for orders of € 150 and over.
Belgium & Germany: € 12.50 for orders under € 150. Free shipping for orders of € 150 and over.
All shipments are sent as registered parcels (no letterbox post).
Can I return my order?
Yes. Undamaged items can be returned within 14 days of receipt, in the original packaging where reasonably possible. Once you provide your IBAN account number, we will refund the purchase amount within 14 days of receiving your return.
The cost and risk of the return shipment are at the buyer’s expense. Always ask the postal service for a tracking code and keep it safe.
Return address: SIGNS USA, c/o Hoefblad 40, 5527 KV Hapert, The Netherlands.
Are the Signs suitable for outdoor use?
Our Signs are made from steel with a printed vintage design and are intended as indoor wall decoration. They can also be used under a properly sheltered veranda, but they are not resistant to continuous UV exposure, rain or wind.
Weather conditions — especially strong sunlight — can cause colour to fade over time. Faded signs can therefore not be returned.
Can I visit the showroom in Bladel?
Yes, our showroom is located at Hallenstraat 12, 5531 AB Bladel — close to the Belgian border near Eersel/Arendonk. You can browse our full collection and pick up orders in person.
Opening hours: the 2nd and 4th Saturday of each month, from 10:00 to 16:00. We may be closed on some Saturdays due to public holidays or international purchasing trips — please check the calendar on our showroom page beforehand.
Can’t find your question? Call +31 (0)497-844 588 or e-mail info@signs-usa.nl.